fresh from the frontline
Author: firstname.lastname@example.org (ulrich-merkel)
http://frontline.compuware.com/products/uf/tech/30046.aspx reads as:
End of general support announcement implemented in Uniface
Last Reviewed :
We have implemented a mechanism in Uniface to notify the end users of Uniface applications if the version of Uniface is reaching, or has reached the end of general support.
The mechanism includes both dynamic and static notification and will be delivered in patches on Uniface 9.3, 9.4 and 9.5, and is implemented in Uniface 9.6 and all subsequent releases.
Uniface 9.5 – patch E108
Uniface 9.4 – patch R128
Uniface 9.3 – patch P230
Dynamic notification is to inform the end users of client server and character mode applications while NOT being intrusive.
The notification will be a pop-up message with some information, and will provide a url linking to a landing page where they can find more information.
The pop-up message will notify the end users of client server and character mode applications 4 weeks before the end of general support that their application is about to become unsupported.
The end user will then get a second and final pop-up notification when the end of general support date has been reached.
The end user will NOT receive any other notifications from the version of Uniface they are using.
The end user’s application will NOT be prevented from functioning once the check box confirming the info has been read and the continue button has been pressed.
The end user simply has to press continue and the Uniface application will continue to execute normally.
Uniface has several mechanisms where application information is displayed. This is information that is not generally used by end users, but could be used for logging, debugging, etc.
We will provide details on the end of general support date continually.
The dynamic pop-up notification message, and the landing page haves been translated into multiple languages.
What is the term general support?
We have used the term general support because some customers will have their own special support agreements in place with us that are outside of our general support policy.
My end users won’t like this, is there a way to disable the notification?
There is no way to disable the functionality.
Only client server and character mode applications are mentioned, what about web?
For dynamic notification, we have not implemented a mechanism for the web because it will be easy for to disable the notification due to the architecture of web deployment.
Static notification will include the web.
What languages will be translated?
Both the dynamic notification and the landing page will be translated into Spanish, French, German, Italian, Dutch, Portuguese, Cantonese, Korean, Mandarin, Swedish, Suomi, Danish, Norwegian, Japanese and Hebrew.
For the dynamic notification, the application locale (language settings) will be checked, and the appropriate language displayed. It will default to English.